ChrisGrey

We have a C3 (04 plate) which has something called SensoDrive. As I understand it this allows you to press a button to drive in full automatic mode or to use paddles to change gear manually. However when the car is brought to a halt at a junction on an incline (even a slight incline) we have to do what would be a hill start routine (as per a manual gearbox). Stop the car, put on the handbrake, press the accellerator and then release the handbrake. If we don't do this the car rolls backwards. We took the car into the dealers (still under warranty) and they said that this is to be expected with SensoDrive because it isn't really an automatic. If we had purchased an automatic it wouldn't happen. I am very confused by their statement because the button we press SAYS automatic on it and the indicator on the dashboard SEEMS to say that we are in a forward gear. But still it rolls backwards. Anyone have any experience of this (basically I'm looking for validation of either my gut feeling or the garages statement). Thanks in advance. Chris Grey