I'm still waiting.  After a promise of a 4-day wait it's turning out to be several weeks.   Bank Top Citroen, Blackburn = Worst.  Car.  Dealership.  Ever.   Lies and attempted mis-selling.  The only times I hear from the salesman are the countless times he asks if I want Supagard or Gap Cover.  He didn't listen to what I want.  I went in with my girlfriend who has had 7 cars off them in 11 years.  She jokingly threatened he'd better treat me well.  He couldn't have given a damn, just carried on talking about what a great salesman he is, how he sells more cars than anyone else there and strutting around like an extra from Saturday Night Fever.  They've lost her as a customer for her new Picasso and all her servicing.   My biggest gripe?  Within seconds of meeting him I stressed my MOT was up at the end of the month.  I reiterated it many times; he has it on paper.  When I came to part-ex it another salesman (who, in all fairness, has been massively helpful comparatively) said my current car has to have a MOT.  At no time was this mentioned to me.   Just like not having blue in stock ("we have all colours", "I'll go and check", "Oops, I forgot again... sign here first".  Just like the car's been delayed with the floods.  Them knowing this and telling me to arrange my one-week's free Citroen insurance - that's now wasted and lost.   I'm now looking at losing the £500 part-ex allowance (and thus having to find it myself) or £400 repairs to my car.  If it ever comes I don't trust them for it not to be one of the "loads" they spoke off as ruined & written-off with the floods.  They've said they've tried to push through my car without a MOT (so was it all a ruse for me to spend more money on unnecessary repairs???!!!) and that it's 'probably' been accepted.  I want to have that in writing but will they return my calls?  Guess.  I'm marching in on Friday...