Yes I did press all buttons that should control the computer but all of them not working. Problem solved after translating car German documentation by keeping the car key in M position (one position before engine start) for 30 minutes. As they say this problem apear when low batery. Now I'll be gratefull if anyone can advice me how to add new maps in car GPS sistem. For now I have only western europe and I'm intrested to add eastern europe maps Thank you for your answer