Ball Joint Replacement

[jubilee]

Hi

 

My picasso has recently failed its 1st MOT test due to play in the passenger front ball joint. My local dealer has told me its not covered under warranty as its down to wear and tear, the car has only done 25,000!

 

Another dealer has told me verbally it is covered under warranty so I'm now in dispute with dealer and hoping citreon will re-imburse my costs.

 

Has any one had the same happen and it be covered under warranty? Any recalls anyone aware of?

 

Thanks!

[wozza]

if one dealer said its covered get them to do it its a manufacturers warranty so any citroen garage has to do the work for you.

[pork_pie]

Verbal assurances mean zip.

 

In Nov 2004 my car had its 25k service.

 

This was 9 months after getting it as a used buy when it did 13k.

 

Anyway when picking it up they said they replaced the rear discs and they said it should be covered under warranty but they need confirmation from Citroen UK.

 

I said that they wont cough up as rear discs are a wear and tear item but the dealer said otherwise as its strange for these items to wear over such a short period.

 

Anyway weeks later Citroen UK said its not covered, blaming my driving style (wnakers) and I would not be reimbursed. Furthermore the deler never phoned me up to say "Porkpie your rear discs need changing".

 

THey just went ahead and did it. THat service cost me over £400.

 

I rudely said "Yes maybe for a Merc but not for a f***ing French car"