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Posted

As described before, Citroen refused to replace my windscreen under warranty, climing it was a stone chip and not the known (and accepted(?)) chassis twisting problem that causes cracks originating from the two side pillars.

 

Autoglass have just replaced my windscreen. The guy said the only C4s he has replaced windscrens in have been stone chips, and he would say that mine was actuially a stone chip too (which is what Citroen said, and to be honest, i accept).

He said he had heard of twisting car chassis causing cracks, but he hasnt replaced any for Citroen. It may be that Citroen dont use Autoglass for warranty honoured replacements or that the problem isnt widespread.

 

Anyway, i now have a shiney new windscreen.

Posted

Good to know it is sorted now :P

 

Personally I would have been tempted to have the windscreen taken out - with HOTT weather its far better :) Just dont open your mouth or you'll be eating bugs! :D

Posted

I have still not got round to replacing my screen yet (stone chip) .

I was at the dealers the other day and I asked about stress cracks on the C4 windscreen, I was told there was a small amount of cars that had left the factory with less packing blocks fitted arond the glass than there should have been and the screen would have cracked in the first month of driving the car from new.

Posted
The Autoglass bloke who changed my Windscreen last Friday week said my screen was cracked due to 'Body flexing' he also showed me a 'misted' area along one crack from the n/s 'A' pillar saying it has caused my screen to 'de-laminate'. My dealer did try CUK but they pointed out the car was 17mts old & 19k so they had a point, I could be arsed with all the arguing for £50..... :(

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