pork_pie Posted May 13, 2003 Posted May 13, 2003 During my time at the Citroen Dealer, I found out a few home truths Citroen dealers are grossly understaffed. Also the batch of YTS folk posing as mechanics are underskilled and utterly useless and would not know which way a battery would go in a torch. Also known that because of the highly techical nature of the cars, there is not enough time and resources to train these people to cope with the extra technology. Hooray. I saw these young experts repairing cars in the service bay and I am telling you that your investment is at risk when it comes forra service. Also very little gets done because everyone is in each others way. The days of mechanical problems will soon be overtaken electrical problems and no one wil be skilled to sort it out. Those who are in the know will charge a hefty premium. Air con and ECU problems will explode. Totally pony arrangement. My car is fine but I am still livid. Quote
AlanFC Posted May 13, 2003 Posted May 13, 2003 Blimey mate, I bet you dont know whether to laugh or cry. If its any consolation, I think that all makes have the same problems. The lack of knowledge at Vauxhall dealerships (or can't be arsed attitude, they get paid on time not whether they actually fix the problem) when I had problems with a heap of crap they call a Vectra is jaw dropping. The C3 16v HDi is a great car (when its running) After 1,000 miles the novelty still hasn't worn off (and I HATE driving!). If I was in your shoes, now that its finally been sorted, I would keep it. As for the inexcusable ineptitiude and attitude of your dealer..........I would take the ***oops*** to the small claims court and sue the ***oops***, I think you have enough evidence. But you probably have had enough hassle to last you this lifetime. If they don't give you what you want, threaten to take them to court. Quote
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