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Posted
No as at the time I noticed it the car was still on my drive after being dropped off by Citroen from the clutch replacement. I just have not had time to get the car in since with going away and that guy going into me etc. Spent a week in the body shop getting sorted.
Posted

My c4 was collected yesterday by Colliers Citroen in Islington and replaced by a 1.0 C3 which stinks of cigarettes and has a filthy interior. My car is having the injector seals replaced as I can constantly smell diesel in the cabin and have the software upgraded on the service indicator. I called this morning and was told that the car would be delivered back to my office this afternoon.....good news.

 

Until....an hour later, mechanic rings saying that he has broken an injector pipe and therefore will have to replace that tomorrow when the part arrives. So another 40mile trip to the office in a C3, joy.

 

And what are the odds that it still smells of diesel and the service indicator resets when I get the car back

Posted

you couldnt make it up could you?.... :D

 

I think in general gone are the days of being able to leave something in the capable hands and relying on a vendor to deliver a good quality service.

 

If its any consolation...

 

We ordered a new dining table in June 2006 from a well know reputable high street brand - we are on table number 5 as every one that has been delivered has been significantly damaged. Tuesday I was advised that no more replacements are avalible or going to be avalible and that they cannot replace the table....would I "accept £50 as a gesture of good will?" :blink:

 

The blame has now been focused at the delivery company and "I" need to take it up with them. :D

 

I think the key thing is no matter how p****d off you may feel keep cool and level headed as at the end of it all it will "all come out in the wash" :) Take the bun fight out on the management not the bloke behind the desk...as he's only doing what his manager tells him to do or his manager should at least monitor what he is doing.

Posted

guess what ?car back at home now main dealer miss diagnoised fault ordered part which took 3 weeks ,was wrong part ,then ordered another part which came over night and we have got our car back now!!!!BUT it`s still not right,break peddle goes nearly to floor. If this is main citroen dealer service you can stick it !!!!

may even pay and take it to an independant garage and try our luck, so much for 3 years warranty !!!! :o

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