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Posted

Hi,

 

Here's one to avoid (speaking from my own recent experience).

I've very recently been in an accident, the other party's fault, they drove through a marked junction into my Picasso, and I feel I have to voice my opinion.

 

Tesco Insurance have been completely useless!

 

You never get to find out just how bad your insurance company is until you need to claim, but words escape me right now. (Well there's a few I could voice, but this post would banned instantly!)

 

There's been a distinct lack of info flowing in my direction, in the last 2 weeks I've had to phone everyday to ensure things have actually been done/actioned as promised by the numerous call centre people I've spoken to. (There are a couple of exceptions to the majority)

 

I could create a timeline detailing all the delays Tesco created, but I've not got that amount of spare time this year and I feel like I'm ranting now anyway!

 

I'll certainly be changing insurers once I finally get the cheque from Tesco for the wriiten off Picasso.

Guest Colin Hunter
Posted

Sorry to read about your bad experience. Try NFU when you're done. Saved my Bro in law £15 per month on his 2.5 v6 Mondeo.

 

Cheers B)

Guest PaulGP
Posted
Hi,

 

Here's one to avoid (speaking from my own recent experience).

I've very recently been in an accident, the other party's fault, they drove through a marked junction into my Picasso, and I feel I have to voice my opinion.

 

Tesco Insurance have been completely useless!

 

You never get to find out just how bad your insurance company is until you need to claim, but words escape me right now. (Well there's a few I could voice, but this post would banned instantly!)

 

There's been a distinct lack of info flowing in my direction, in the last 2 weeks I've had to phone everyday to ensure things have actually been done/actioned as promised by the numerous call centre people I've spoken to. (There are a couple of exceptions to the majority)

 

I could create a timeline detailing all the delays Tesco created, but I've not got that amount of spare time this year and I feel like I'm ranting now anyway!

 

I'll certainly be changing insurers once I finally get the cheque from Tesco for the wriiten off Picasso.

 

Sorry to hear of your woe.

 

I too am with Tesco- I've only had my new car 3 months & got fully comp through them at less than £200 (I had no - no claims as I hadn't driven for 15 years). I went purely for value.

 

Could be that they are trying to take on too much - maybe they should stick to selling groceries.

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