Tyke Posted November 9, 2009 Posted November 9, 2009 Beware of pugcity breakers as they send you broken dirty items and refuse to accept the item if you send it back.I ordered a c3 seat from them and it was greasy and dirty and full of dog hairs.After i had cleaned it up and tried to fit it i discovered 2 of the holes did not match.After ringing them i got some cocky guy on the other end who hung up on me twice and refused to refund my money.Ive also found out that others have sent items back and they have refused them or denied having recieved them.Anyone lucky inough to get a refund have 25% deducted for restocking purposes.The addy is Unit 1 fleetwood road padiham near burnley.They are also known as Peugeot & citroen brakers.I am now having to go through trading standards and my credit card company to get a full refund. Quote
Tyke Posted November 12, 2009 Author Posted November 12, 2009 No joy with my credit card company Barclay card helping me out so it looks like trading standards and the sale of goods act letter to pugcit.Ill have to pay to send the seat back then fight tooth and nail to get a full refund.How come these cowboys are allowed to rip people off like this. :angry: Quote
Tyke Posted December 18, 2009 Author Posted December 18, 2009 No joy with my credit card company Barclay card helping me out so it looks like trading standards and the sale of goods act letter to pugcit.Ill have to pay to send the seat back then fight tooth and nail to get a full refund.How come these cowboys are allowed to rip people off like this. :( Ive been contacted by pugcit after giving them a negative feedback and they offered me £10 and to remove the negative feedback i had posted.Once again they were rude and told me it was my fault and i was a moaner.Ive now been contacted by the Breakyard.com team and they have a number of scrapyards who they deal with inluding pugcit who use them.Im now hoping i may get something done at last and pugcit may have to refund me.All i wanted was a replacement seat that would fit in my car so i could enjoy driving it.What i dident expect was to be ripped off and treeated badly and end up with a seat that was not fit for purpose.Watch this space to see if the Breakyard.com team do help me get a refund or just ignore me in the end. Quote
Tyke Posted January 24, 2010 Author Posted January 24, 2010 Ive been contacted by pugcit after giving them a negative feedback and they offered me £10 and to remove the negative feedback i had posted.Once again they were rude and told me it was my fault and i was a moaner.Ive now been contacted by the Breakyard.com team and they have a number of scrapyards who they deal with inluding pugcit who use them.Im now hoping i may get something done at last and pugcit may have to refund me.All i wanted was a replacement seat that would fit in my car so i could enjoy driving it.What i dident expect was to be ripped off and treeated badly and end up with a seat that was not fit for purpose.Watch this space to see if the Breakyard.com team do help me get a refund or just ignore me in the end.Well im sorry to say but after contacting Breakyard.com team 3 times i have had no reply and so i have to assume they dont care about who gets ripped off.Pugcit are one of there clients and seeing as pugcit pay them they would stick with pugcit and ignore any complaints against them. Quote
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