Reply From Autoexpress.

[pork_pie]

I sent an e mail to the fella at Auto Express, James Faggott about my masterpiece in French engineering on the cheap.

I thought with their record of pushing the finger in deep (ooer) I may get somewhere.


"Thank you for your email.

I am sorry to hear about the problems you have experienced with your
car
and can imagine how frustrated you must feel.

As you can understand Watchdog is a very busy desk and we can only help
in
cases where we can make the most difference.

Unfortunately we do not think we can help in yours, however it may be
worth your while seeking professional advice.

I am sorry we could not have been of further assistance and I hope you
continue to enjoy Auto Express.

Yours sincerely,


James Baggott
Consumer reporter
Auto Express Magazine"

I was not suprised that watchdog could not do anything.

If any of you read that mag and that particular section, it is full of numbnut motorists who buy a 5 door car and end up with a three door car and wait 6 months to realise this and write to Auto Express.

Nine times out of ten AE contact the company who come round to the motorist with a five door car free of charge packed with extras and a couple of grand for the trouble.

I won't be buying that magazine unless I use it as a wick to set fire to the C3 I painfully own.

Its 6.30 am and I the post is about to arrive.

100000/1: I get letter from Citroen saying my EGR has arrived from France.

Thank you.

A depressed Manc.

[AlanFC]

Pork Pie,

Why are you putting up with so much grief? If it doesn't do what it says on the tin reject it and get a replacement or your money back. Citroens have a 3 yr g'tee. Contact trading standards. Even better if you used a credit card for any part over £100 get ,em in on the act too!

Regards,

AlanFC

[pork_pie]

Alan

Yes true, why do I put up with so much shite?

Its just that so much has occured in a relatively short space of time (since March 10th) and whatever was done did not rectify the problem and needed 4 visits.

It seems the root of the problem is this EGR but because its not arrived yet, I can't do anything much.

According to Citroen, i am not entitled to a refund nor replacement 6 months down the line as it "would set a precedent".

Trading standards is an option.

Watch this space as I have more stories to tell you that occured today but Ill post tomorrow. Citroen UK agreed that I have been a victim of "Passing the Buck".



Regards.