Reversing ?

[C4VTS]

In the handbook for my VTS it states that when you select reverse gear the door mirrors adjust to give a better view of the ground if the switch is not in central position.

 

My door mirrors do not move when I select reverse, so is this a problem, and is it related to the fact that I also do not have a visual warning on the display when reversing?

[kfk]

Do your reverse lights work?

 

For some unknown reason weve replaced a lot of reverse light switches this week......if the switch doesnt work your lights wont come on, your mirror wont know your wanting to go backwards and your reverse sensors wont bleep.

[C4VTS]

Yes.

 

Reverse lights and beep warning works ok.

[sammys hdi vts]

I saw that in the manual as well, doesnt happen on my car, bit embarresed to keep going back to the dealer saying can you switch this that and the other one on, been in twice this week, once for the aux in and once to try and get the parking sensors as a visual display!

[Welshguy]

Dont be embarrassed...they should make sure it all works from the outset!

[ham's c4vts]

i phoned my dealer in derby about the aux socket for mp3 players and they said the the part quoted some where in the forum is not a part for the c4 and so cannot supply and enable it! <_<

any ideas, or i might get hold of the Harman kardon drive and play kit

 

http://www.lowcostcaraudio.co.uk/shop/Harm...ategoryJJ/iPOD/

[C4VTS]

and once to try and get the parking sensors as a visual display!

Did they get the visual display working?

 

Was it a long job?

[sammys hdi vts]

first thing is no the visual display didnt work, they couldnt find an option to switch on. second look in the manual on parking sensors and the diaplayed car has front and rear parking sensors so they might not have been lying. Third

they said the the part quoted some where in the forum is not a part for the c4 and so cannot supply and enable it! 

rubbish!!!!! did mine on monday. order the part 9706ag comes up on the service depts screen as an mp3 player connector. It can be enabled, ignore the instructions that come with the cable they are wrong!!!!! you need to follow the Italians wiring, again on the forum, but think it was red in pin 4 white in pin 10 and black in 11. ps I installed the cable and abbey citroen in redhill didnt charge me for enabling the socket, nice.

[ham's c4vts]

ive printed this an see what they say but also found this

 

http://www.caraudiodesign.co.uk/product_in.../-ipod-adaptors

[wozza]

The only problem with FM modulators is you get a noticeable loss of SQ. its only radio quality you get in the end afterall.

[C4VTS]

Was told by technician today that my C4 VTS does not have the specification for the visual reverse warning or the tilting door mirrors.

 

Salesman thinks that I would need to have had the front parking sensors as well as just the rear ones to have the visual display. And nobody has seen a C4 with tilting mirrors, even though the handbook says it does do it.

[wozza]

"Rear parking sensors (directionally audible and visual)" Thats from the specs on the vts on the citroen website.

 

And sure the mirrors were standard on all VTS's.

[ham's c4vts]

Was told by technician today that my C4 VTS does not have the specification for the visual reverse warning or the tilting door mirrors.

 

Salesman thinks that I would need to have had the front parking sensors as well as just the rear ones to have the visual display. And nobody has seen a C4 with tilting mirrors, even though the handbook says it does do it.

my vts went it this morning for the parking sensor display (which is working now) and the mechanic said that when you buy your car you should have a sheet with tick boxes onit to tell service what you require enabling. so i asked the salesman who sold me the car and he didnt know. <_<

i went back to service and the woman there said that they would enable other things if required next time.

 

So i was thinking should we start a topic to see what we all shuld have on our displays?

[Rich_Eason]

Gggggrrrrrrr I'm going to moan - sorry :angry:

 

Can I ask, what is the point of publishing details of these functions in sales brochures and vehicle user manuals, but not actually enabling them on the vehicle?! <_<

 

What is the point of selling something that has a "feature" only to find it is disabled...for what reason?! :blink:

 

I can understand and see that some vehicles "functions" are country specific.

 

I believe a function is a legality related item, Scandinavian driving lights for example and I can see why this isn’t enabled in the UK.....you’ll look like a Volvo. :unsure:

 

"Features" are what sell the car, or the text in the brochure does...as the demo car "doesn’t have that feature enabled!”

 

Production wise I can understand the benefit of Citroen using a standard wiring loom for vehicles fitted with and without front fog lights, its cheaper to produce one loom than two different ones, standardisation is one key element to cheaper production and support. Fitting features but not enabling them is madness!

 

It’s like buying a pair of trousers with pockets only to find that they are there only stitched up. To use them you have to unstitch them! :unsure:

 

I just don’t see the logic that Citroen have adopted.

 

Surely this is just costing Citroen in terms of man hours/labour and wasted service bay space, which could be used more effciently to satisfy the dissatisfied owners who are on recall number 365, or getting the leaky Pluriel attended too. Its also not helping Citroen customer relations either!

 

B*tch winge over

 

:D

[hertsnminds]

It's like you say many things are country specific and Citroen are taking the Ikea approach build a flat pack unit and let the dealer/owner assemble the bits. If more finishing off work is passed to the dealer it costs Citroen less (on paper) at the factory. The fact that owners then complain about non active functions is also more hassle for the dealer. But in terms of Citroen saying how much time/cost it takes to make the car this is reduced and the factory can be seen as being more efficient.

 

A bit like doctors having time limits on how long they can see you. The diagnosis is not so complete but at least the government figures of number of patients seen go up <_<

 

Lies, damn lies and statistics

 

Ian

Black 55 VTR+

[ham's c4vts]

i surpose now i got to take car back as its got the tyre pressure sensors that require activating(just read it in book) and also got a damm puncture this afternoon <_<

 

but if its on the car it should be enabled, not have to piss about retuning to dealer to have it sorted

[Ciaran2903]

I totally agree!

[evilone]

The factory are loading the wrong software or not enabing functions.

 

The useless dealerships are not carrying out the P.D.I correctly. This is either poor training by Citroen or the dealers don't care because they have got your money.

 

Don't waste your time phoning Citroen UK as they care even less than the dealers.

[C4VTS]

So, I guess this means that unless the factory have installed the firmware/software then there is nothing we can do to enable all these extra functions?

[ham's c4vts]

yes tell them (service dept)what you need enabling( as long as its on the car lol)

[C4VTS]

yes tell them (service dept)what you need enabling( as long as its on the car lol)

Well, I tried that, and so did 'sammys hdi vts' as mentioned earlier in this thread, but it was a no go.

 

Is it worth trying another dealer?

[kfk]

It might seem logical to have all the functions enabled in the vehicles computers but its not always that straight forward.

 

some functions dont work with each other and the computor on starting the car is looking to see what computors are fitted in relation to the functions that have been ticked.

 

in some areas there can be many options you can select, i think in the area of the aux socket for connecting your mp3 there are 4 options. with regard to cruise control/speed limiter there are 3 options. This is common throughout all of the computors fitted to the vehicles and when there are such options and its an optional thing the customer may wish to enable later then they are left in the off position.

 

An example of this would be the facility to have front foglamps fitted. To the average person your going to go and buy a box of bits, Screw the lamps into your bumper, and connect a couple of wires.........easy!

 

Now you need to turn the switch on to activate them......this is where your dealer comes in and ticks the relevant box.......So why couldnt they have the box ticked already?

 

Simple, if the computer was set for front fogs from the factory it would mean that the front fog warning lamp would operate if the switch was twisted forward.....regardless of whether the front fogs were fitted......this is because the switch is the same in either case.

 

With regard to whether a vehicle should or shouldnt have a piece of equipment enabled.

 

Pdi's are carried out according to a check sheet....when a new model is released t doesnt mean we have a new check sheet, your reliant on someones curiosity to twiddle knobs and find out how it works or doesnt as the case maybe.

 

There are occassions where a customer will have more information on a function than we do......a case in mind here is the configuration of the aux socket.

 

I have been in the position of telling a customer something cant be done, to find out latter it is possible if you do this that and the other.....having egg on my face is an occupational hazzard. Equally i often have to point out to customers that something isnt fitted to there vehicle because they bought a different Spec. This is a common problem when the manufacturer changes the spec of a vehicle without changing its model designation.

 

If you think something should be enabled on your car and isnt working correctly tell your dealer.

 

Remember one thing though.

 

*****************were mechanics, not magicians*****************

[Rich_Eason]

A very simplistic view but...

 

If you are using checklists which are out of date, is it not simply a case of keeping a copy of the model brochures for reference of which functions to enable?

 

If it is as simple of "ticking boxes" you go down the list to enable the functions that are relevant to the model... If it is model specific it gets turned on (ooer) if it is something that the owner can turn on/off e.g. steerable headlamps turn them on and then the user can turn them off if they want. <_<

 

Not wishing to labour the point, but I still cant get my head round why this is the dealers job to enable the functions...with a work force of mechanics I'd rather have them sorting out the "real" issues such as recalls and service/repairs, and ultimatly customer satisfaction, than tweeking knobs and whistles fine tuning the functions that should have come out of the factory.... :unsure:

[evilone]

As I said poor training by Citroen, both sales and tech.

 

As to the point of after market additions it does not apply to this thread. the common gripe is we are being lied to, if the build spec states something is fitted as standard then it should be enabled at the factory.

 

My cd changer had a mod done which makes it jump when I apply the handbrake. I was told that it had gone out of sync and it needed to be reprogrammed b*****ks. The service department had done something wrong but wont admit it.

 

My visual display for the parking sensors could not be enabled without diagnostic computer yet the dealer had back 5 times before it was enabled. Why didn't they just tell me the truth that they didn't have one

 

Most people can accept being told "very sorry but we don't know the answer but we will find out and get back to you". "There all like that or its not fitted to your car, even when the manual says it is, is not acceptable.

[Welshguy]

"very sorry but we don't know the answer but we will find out and get back to you""

 

I totally agree with you there. I used to go down the route where, if asked a question in work, I would try and blag it. I usually got caught out in the end, and now I stick to telling people I will find out the answer and get back to them. I find people appreciate it more. <_<