C5 Vtr+ Problems Coments/thoughts Welcome.

[Kertrats24]

Hi I thought I would just put this out there for your thoughts.

I bought a lovely 2009 C5 estate vtr+ 2.0hdi high millage 100000 but fsh when I looked to buy it in September it all looked good although the AC didn't seem to work and there was a pfh pfh pfh noise coming from the engine (some sort of belt noise).

I agreed to buy for Â£5000 inc trade in of  my old car as long as the faults were put right.

I collected the car a week later the belt wasn't squeaking and I was assured all was fixed after the 60+ miles drive home I had noticed the AC hadn't been fixed then noticed the passanger window was stuck then a few days later yay the belt stared squeaking again.

I contacted the garage he said the sales man hadn't mentioned the AC needed repair and admitted they had sprayed the belt with silicone to fix it  but agreed to put it all right so a 60mile drive to the garage they fixed the window and said they fitted a new belt but didn't have the parts to do the AC so I would have to bring it back when they can get the parts so 60miles back home.

Two weeks later after leaving lots of answer phone messages emails ect I got through and he could fit it in in a weeks time so another 120mile round trip and they fitted a new condenser the AC worked great on the way home but the belt was making that noise again.

Then next day the belt still making the noise and the AC not working again got back on to the garage again he agreed to take another look after a few more weeks another 120mile trip he said the AC evaporator was blown he had fitted a new aux belt tentioner that didn't fix the fault so he removed that and ordered a supposedly ordered a cam pulley he said the dash would have to come out and that is a big job so I would have to leave it with him for a while and he would give me a car to use he did but there was no fuel in it so I had to get some before the 60mile drive home again.

lots of calls messages and emails and five weeks later I got my car back yay!!!!     NO the AC now works perfectly ish but the central display is now not working the speaker and cover on top of the dash missing the auto lock function and the lock button inside the car dosnt work and the blower wont blow on the windscreen on the passanger side. I also think hes nicked my engine cover as im sure it was there but isn't now... oh and the belts still making that noise

 

I have now got him to agree to letting me take it to citroen  they think they can sort the dash issues for between £300-600 and ive asked them to check the belt noise he said he would cover that .

I then asked him if he had changed the pulley and he said he hadn't as he thinks its actualy the cambelt making the noise so he sprayed it with silicone !!!!

 

 

well that's where I am at the moment we'll see what citroen find next week  :unsure: any thoughts advice welcome

[coastline taxis]

Sort of sounds like hes trying to help you but with a lack of knowledge on citroens it would seem hes under qualified and just dosnt know enough about citroens to put it right. Letting you take it to the main dealers and him picking the bill up sounds really fair to me. Yes your out of pocket with the fuel but i would think its a small price to pay and at the end of the day youl get your car back working properly after being fixed by proffesionall citroen technitions. Tbh i think most other garages would of fobbed you off and youd now be heading for trading standards or the small claims court