gosso1 Posted September 25, 2006 Posted September 25, 2006 Just some info My Berlingo Hdi (2 years old this month and 28000miles on clock) has made a rather ominous noise. Took it to my Citroen dealer on Thursday adn only received a phone call to tell me that it sounds like a diff problem(Monday 25Sep) I was also informed it would be another week before they could strip it down and then an assesor would come and see if the cause of the problem was reckless driving or product malfunction (reckless driving = wheel spinning) If he decides its reckless driving, the warranty will not cover the work and I will have to shell out £3000 to repair it. I have also been told that it would be 3-5 weeks till i get my car back, that is if the warranty covers it otherwise its gonna be a lenghty legal battle. I was also informed that an internal memorandum has been passed along to inform them about this. Now the Berlingo is hardly a boy racers dream and Im a 35 year old man, how reckless could I be in a 96bhp diesel van? And Im stuck without a curtousy car as they dont have one for long term, only daily use. Great service, I dont think so :angry: I will keep you updted to when i get more info....... A very unhappy customer Quote
iannez Posted September 25, 2006 Posted September 25, 2006 how can someone check the internals of a gearbox and tell how its been driven. on a berlingo you get 3yr or 100,000 mile warrenty. contact citroen uk and explain to them whats going on. you buy a van with warrenty for peice of mind. if they dont have a courtesy van for you to use they should hire you one. Quote
gosso1 Posted September 26, 2006 Author Posted September 26, 2006 Well apparantly an internal memorandum has been sent to all citroen dealers informing them about this assessor. Its to fight back against the boy racers in Saxo twisting the shafts off and then wanting the warranty to cover it. If I get my hands on this memorandum I will scan and publish it on this forum for you. Quote
tronboy Posted October 2, 2006 Posted October 2, 2006 That extra 6 bhp obviously did it! How you get those? All other HDi 2-litres are only 90bhp! Quote
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