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Posted

Right, you may or may not know that my car recently went in for a few issues to be looked at.

 

The dealer came back to me and said that the car required a new Catalytic Converter, a new Clutch and new Pads and Disks all round. Hidsons were trying to get all this done under warrenty.

 

Now, Citreon have come back and said that they will do the Cat, but not the Brakes or Clutch

 

Now at 27000 miles,

 

1- I agree the Cat should be done under warrenty

2- I agree the brakes are probably worn and that this is not covered under warrenty, Im greatful to Hidsons for trying though.

3- I dont agree that the clutch has failed through wear and tear. in fact I dont agree that the clutch has failed at all.

 

The clutch is fine when cold, but once warm and used in heavy traffic, becomes very stiff and feels 'gritty' when pressed/released. It sort of creaks when the pedal is released.

 

If it were a cable clutch, I'd say the cable had dried out.

 

Now, I feel that the clutch is fine and that it is something else that is at fault, be it a hydraulic system componenet, pedal assembly etc.

 

The clutch works fine, its just the way it works that is suspect. It doesn't slip at all.

 

Now, Hidsons have said they will investigate it and, if they find a manufacturing fault, will chase Citroen up on the warrenty.

 

However, if Citroen stick to there wear and tear line, it'll cost me 6.8hrs at £65 per hour in labour!!!

 

Im at a bit of a loss as to what to do. The clutch works fine as I say, so at the moment im thinking along the lines of living with it and if anything happens and it fails, ill just have to get it dragged to a dealership.

 

On the other hand, if it fails and they know that I know it was suspect, but didnt get it checked, will they screw me over on a warrenty claim.

 

I really cant afford to pay £450 odd quid for them to look for a fault that may not even exist. I'm just going on what Hidsons have told me at the moment.

 

They haven't told me why they think the clutch needs replacing.

 

It'd be nice if KFK could look at this, although he hasnt been around much lately.

 

Who are the Citroen Techs on here again??? Ill drop them a PM and ask them what they think.

 

Thanks for any info.

Posted

I had to pay my dealer £50 to get my front wheels balanced, after they were supposed to have been checked twice before.

 

I guess that Clutch, brakes, tyres, exhaust etc. are all classed as consumable items.

Posted

Sorry to hear about the faults.

 

I have a Black Coupe 1.6 VTR+ Diesel.

 

I had a very similar sounding clutch fault, i actually thought the clutch had a cable until the dealer said it was definitely hydraulic.

 

It was gritty and spoilt the drive, especially when trying to reverse of shunt carefully into a space etc, and when resting your foot on the clutch pedal (pedal still at the top) it pulsated, coupled with speed of engine i.e faster the engine faster the pulsating.

 

Ended up getting a new clutch assy and flywheel under Citroen Warranty, car had done 25,000 mls.

 

As i'd just bought the car and given all the usual promises such as fully serviced on collection etc i noticed the service book hadn't been stamped, they admitted they'd "forgotten" to service it and they said as a goodwill gesture they would fit the 70% worn front pads.

 

The car has been spot on since the intial disappointment so please persevere.

 

Cheers

 

Si Wils

Posted
However, if Citroen stick to there wear and tear line, it'll cost me 6.8hrs at £65 per hour in labour!!!

Does it really take that long to do a clutch on a C4!

Posted
Right, you may or may not know that my car recently went in for a few issues to be looked at.

 

The dealer came back to me and said that the car required a new Catalytic Converter, a new Clutch and new Pads and Disks all round. Hidsons were trying to get all this done under warrenty.

 

Now, Citreon have come back and said that they will do the Cat, but not the Brakes or Clutch

 

Now at 27000 miles,

 

1- I agree the Cat should be done under warrenty

2- I agree the brakes are probably worn and that this is not covered under warrenty, Im greatful to Hidsons for trying though.

3- I dont agree that the clutch has failed through wear and tear. in fact I dont agree that the clutch has failed at all.

 

The clutch is fine when cold, but once warm and used in heavy traffic, becomes very stiff and feels 'gritty' when pressed/released. It sort of creaks when the pedal is released.

 

If it were a cable clutch, I'd say the cable had dried out.

 

Now, I feel that the clutch is fine and that it is something else that is at fault, be it a hydraulic system componenet, pedal assembly etc.

 

The clutch works fine, its just the way it works that is suspect. It doesn't slip at all.

 

Now, Hidsons have said they will investigate it and, if they find a manufacturing fault, will chase Citroen up on the warrenty.

 

However, if Citroen stick to there wear and tear line, it'll cost me 6.8hrs at £65 per hour in labour!!!

 

Im at a bit of a loss as to what to do. The clutch works fine as I say, so at the moment im thinking along the lines of living with it and if anything happens and it fails, ill just have to get it dragged to a dealership.

 

On the other hand, if it fails and they know that I know it was suspect, but didnt get it checked, will they screw me over on a warrenty claim.

 

I really cant afford to pay £450 odd quid for them to look for a fault that may not even exist. I'm just going on what Hidsons have told me at the moment.

 

They haven't told me why they think the clutch needs replacing.

 

It'd be nice if KFK could look at this, although he hasnt been around much lately.

 

Who are the Citroen Techs on here again??? Ill drop them a PM and ask them what they think.

 

Thanks for any info.

Might not be saying much but i look in once a day........ Have PM'd you about this

Posted
Might not be saying much but i look in once a day........ Have PM'd you about this

I was going to PM you, just to get your view on the matter. As you are aware of this post, there seems little point in PM'ing you now.

 

Any ideas KFK???

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