Going In For A 20k Service...

[idlerobbo]

Issues I have:

 

1. Headlamp washers firing up to windscreen - probably split pipe from cold weather?

 

2. When passenger window or door is opened and air blower is on full when I close the window or door a loud squeal is heard constantly until blower is turned off.

 

3. Cruise control intermittantly turns off - they have looked at this before and came back with 'cant find fault', how likely is it for them to agree to me saying 'have it for a week and let one of your monkeys drive it till it happens'?

 

4. Rattles and bad bass sound from JBL kit - read in a post there was a manufacturers fix for this?

 

 

Would all this be done for free as its under warranty and would they do it in a service?

[C4VTS]

I would expect all that to be looked at same time, as long as you give them a list of all the faults that need fixing. They might need the car back another day if parts or more investigation is required.

[kfk]

1. Headlamp washers firing up to windscreen - probably split pipe from cold weather? - If its split due to freezing i doubt it would be covered by warranty (warranty covers manufacturing defects)

 

2. When passenger window or door is opened and air blower is on full when I close the window or door a loud squeal is heard constantly until blower is turned off......never heard of this, sounds like one you will have to demonstrate so they can see how to reproduce it.

 

3. Cruise control intermittantly turns off - they have looked at this before and came back with 'cant find fault', how likely is it for them to agree to me saying 'have it for a week and let one of your monkeys drive it till it happens'? - if you came to me with that sort of comment i'd have to point you in the direction of another dealer......i dont have any Monkeys working for me!......having said that i would suggest you take all keys and confidential code with you just incase they need to carry out any computer updates.

 

4. Rattles and bad bass sound from JBL kit - read in a post there was a manufacturers fix for this?

Would all this be done for free as its under warranty and would they do it in a service? - is this a manufacturing defect, or just a case that you like bass?.....there maybe some mods that can be carried out to the vehicle to 'reduce' some vibrations, but bottomline is whether the volume and bass levels you have are excessive.

 

With regard to if this is going to be carried out all in one day or during a service. what isnt known at this stage is how long all this will take to resolve.

 

I can assure you that you wont get someone to drive your car indefinately until a fault occurs with your cruise control......if you were paying for the repair you wouldnt want to pay for someone driving till the fault occurs, and i can assure you Citroen wont pay us for that type of diagnosic work either, that doesnt mean it wont be checked, but you have to consider in this 'what is reasonable'.......At our dealership we tend to request our senior technician uses the car as transport too and from work so he can experience problems if they occur, obviously that depends on how you trust your dealer.

 

I would also recommend that prior to booking the vehicle in you visit the dealer to explain and demonstrate the problems, this way they might be able to order parts and ensure they have sufficient workshop time available

[ham's c4vts]

2. When passenger window or door is opened and air blower is on full when I close the window or door a loud squeal is heard constantly until blower is turned off......never heard of this, sounds like one you will have to demonstrate so they can see how to reproduce it.

 

 

ive had this occacionally, it maybe just a "querwk" with the C4?

[Rich_Eason]

Me three on opening a window...just put it down to air pressure changes. It goes away after 30secs to a min....