Broken Dipstick

[ericc4]

I had my 1.6HDiVTR+ serviced at a big Citroen garage in Gata/Alicante, Spain last week. It was the first main service which I elected to have early at 10,000 miles and 18 months. It cost €150 (about £105)

I got back to my apartment and two hours later when loading the car for the journey home (via Bilbao) I decided to check the oil level. Lo and behold the end of the dipstick was missing. I went back to the garage who obviously did not admit that they knew anything about it (other than that it is a common problem!). They confirmed with a new dipstick from the store that the broken part was stuck in the tube. They said it would do no harm, even if it fell into the sump and that I could bring the car in to have it removed and given a replacement dipstick. (The one they got from the store to test was of a clear, rather than yellow, plastic or nylon with a red measuring section). I told them I had to drive to Bilbao that evening so I’d have to get it sorted out back in UK. I was told it would be a warranty matter. I’ve booked the car into my local Citroen agent for tomorrow (24/10)

The guy at the garage was very non committal about it being a warranty matter. I made it plain to him that it had better be or it will be a Small Claims Court Sale of Goods Act matter. From information I have seen on this site and what I was told in Spain the dipstick is clearly not “fit for purpose”. Indeed the person who thought that plastic was a suitable material for this purpose must him/herself be a “dipstick”.

[kfk]

Dipstick.......thought that was another name for a customer :blink:

[iannez]

:blink: :o :lol: :o