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Posted (edited)

hi folks

 

I have a 2011 (not new LED running light version) 2.0 hdi exclusive tourer and when I went to pick the car up the salesman (Citroen dealership) said I would be able to play music from my iphone via the USB socket in centre armrest using the appropriate cable.   After a lot of messing around no one could get the system to work.   The previous owner had a lot of files stored on the HDD and we were unable to delete them too.   Car was taken into workshop and plugged in my mechanics who also said that the music should be able to play from the iphone - a lot of head scratching.  After some work by the technicians the old music files were able to be removed but the iphone was still not working.  Interestingly the Bluetooth connection worked fine so no problems making or receiving calls.  The previous owner was also called and whilst he did not have an iphone he confirmed he could plug in a usb stick and play music files no problem.   The upshot is that the dealer thinks there is a problem with the unit and is contacting Citroen today to see if there is a technical issue or an update required or perhaps that the unit needs replaced (car still under warranty).  I'm at a loss as everyone is convinced that there is a problem with the car (at the dealership) but I just wanted to check with the 'real' experts who may know the answer..............any help would be appreciated.

 

thanks again folks

Edited by wsmdesign
Posted

Not an expert and I have aa slightly older car, but wouldn't you play music from the headphone socket to a matching socket on the car? I think mine is in the glove box. Wouldn't have thought that USB was the right way of doing it.

Posted

This from the current  C5 brochure. 

Probably an Apple thing..

 

 

MP3 ADAPTOR
Enjoy music from your own MP3 player and
control your song selection through the dashboard
stereo thanks to this clever little MP3 adaptor.
Not compatible with integrated satellite navigation systems.

 

Posted

The following are copied from the 12/2010 brochure for the C5. It appears the usb connection was an option for the exclusive model if owners without the exclusive are reading this.

 

 

So much more than navigation, the optional

NaviDrive system on Exclusive models is a

powerful hub of information, communication

and even entertainment. It gives you

GPS navigation, live traffic updates and

a Bluetooth® system with USB socket.

NaviDrive also features a top of the range

audio system with a 10GB hard disc with

jukebox function so you can drive for days

without having to push a button. It even has

European mapping, which makes crossing

borders as seamless as switching tracks.

The MyWay colour satellite navigation system

standard on VTR+ NAV models, has SD card

integrated European mapping which brings

you live traffic information, voice guidance

and graphics in 2D or aerial perspective.

It also features a Bluetooth® system.

Cutting edge entertainment, navigation

and communication are all in the mix.

 

NAVIDRIVE PACK AND CONCERT PACK

 

 

The NaviDrive Pack available on Exclusive models is the control hub of the Citroën C5

 

– and a masterpiece in sophisticated technology. The 30GB hard drive contains 20GB for

European mapping, so even as you cross borders you can pinpoint your position exactly.

The NaviDrive Pack also provides live traffic updates in the UK and a Bluetooth® system

with USB socket. And with the ability to upload hundreds of hours of music onto the 10GB

hard drive, you set the soundtrack at the touch of a button – no need to change CDs.

Posted

It could be that the song format on the iphone is one of apples custom formats (.aac is used by itunes) the most common format for music is mp3 so try putting some songs on a usb stick using mp3 format and see if they work. if they do then you will need to back up all the songs on your iphone to your PC, then rip them to mp3 format. Once loaded you have a solution.

Posted

The brochure has a picture of an ipod connected to the "MP3 adaptor", so I'm pretty sure this is somehow converting the files into a readable MP3 format. Your main dealer really should know about this.

 

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