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Posted (edited)

hi all, please help, my car is an citreon xsara Picasso exclusive automatic 2.0 petrol 36133miles, a week ago it started showing atomatic gearbox fault, it would show this message for about 3 seconds,

driving along you would feel a severe jolt and realise it was possibly stuck in gear also it was overrevving, it happened in the fast lane of m6, doing just 57mph did I brick it,

eventually was able to pull it over to hardshoulder, aa came out plug  in dianostic's and confirmed error message present was p1671 cruse control

06 intermittent fault which could not be determent

but nothing to confirm any messages about gearbox,

was transported to Halfords in Stafford they have had car since last Tuesday. checked every thing and can't replicate fault either by dianostic;s or physical test drive.

I will at some time get this piece of crap back. but even with 12 outriders and an ambulance with a supply of my blood type will I ever use this car again , lol  I have owned 4 of this manuel  model before 1 c3  never a problem.

DESPERATE FOR HELP

 

BOUGHT A DASH CAM AND CAUGHT THIS HAPPENING AND CLEARLY SHOWED MESSAGE ON DASH, IT HAS BEEN SHOWN TO HALFORDS IT DIDN'T HELP

Edited by nd irish
Posted

Welcome to the forum.

 

Did you have cruise control on at the time ? It could be something such as a brake pedal switch or possibly a communication problem with the gearbox or a problem with the gearbox controls. You may be better at a Citroen dealer with their own diagnostic equipment than Halfords, so it may be worth asking about getting your car to one. If you have Relay with the AA or if you tell them the garage they took you to can not fix the problem, they may transport your car for you.

Posted

Automatic gearboxes are complicated buggers, so would advise taking it straight to Citroen.

  • 4 weeks later...
Posted

hi again, good news for me , my problem has been solved thanks to main Citroen dealer  W R DAVIES Stafford they were brilliant, done a diagnostic's first to identify problem, which was oil sensor switch in gearbox, replaced cost£456.00 plus £58.00 for test on their lexia system, can't praise them enough.

FOOTNOTE,

S.C CARSALES FENTON STOKE ON TRENT, STEER CLEAR BIGGEST CROOXXX YOU COULD EVER BUY FROM,HAD CAR 8 WEEKS 3 OFF THE ROAD,

NOW ITS JUST

CRUISE CONTROL

WINDERSCREEN

AND GOD ONLY KNOWS WHAT OTHER BODGES IS GOING TO BE FOUND,

ALSO SMALL MENTION FOR MOTONOVA FINANCE  STAY AWAY FROM THIS BUNCH, hope this helps

Posted

do apoligize thanks for any replies to previous post

Posted

That is a big bill for a car you have not had long, no wonder you are upset.

 

When you had the diagnostic check did the Citroen dealer find anything on the cruise control ? This could be something simple such as a fault with a brake pedal switch.

 

A search on P1671 brought this up on the BBA reman site:

P1607/P1671
For MM6LP I have found this fault caused by a software issue in the BSI. A hard reset for the BSI may sort it out temporarily.

 

So you could try a battery disconnection/reconnection to see if this clears the fault.

 

What is wrong with the windscreen ?

Posted

when wr davies STAFFORD  done diagnostic's it didn't show a fault for cruise control. by trying to operate speed limiter or cruise it won't operate, in any way ,the winderscreen  in different light you can quite clearly see a bloody big for sale sign and the outline of old residue, took car to autoglass and national winderscreens stafford couldn't remove it with any magic stuff both firms were really helpful, so looks like a replacement, so that's why I can honestly say through my experience'

S C CARSALES DUKE ST FENTON STOKE ON TRENT AND NOT FORGETTING MOTANOVA FINANCE, ARE 2 FIRMS TO BE AVOIDEDAT YOUR PERIL;

Posted

also forgot to mention while they done work on gearbox, a full software up was done, I have promised motanova finance should anything else go wrong in relation to these problems I will let them collect the vehicle, but it will be in the same condition with the same faults as day I got it can't say how but it will be returned to status quo, irrespective of the bad credit rating I will get

Posted

For windscreen cleaning on inside/outside, I have used all sorts such as - damp cloth sometimes with a bit of washing up liquid, de-icer in a tissue, white spirit/turps.

 

Has the car dealer offered any help with the problems ?

Posted

hi again in an effort to help anybody not make the same mistake I made,

within the first week took car back, it absolutely stank of oil. and of course to bring to dealers attention, gearbox error message, solution, offer was to leave car in the hands of the crooxxx, got it back next day obnoxious arsxxxx said no fault but had found fault with headlights and cruise control, he told me he had already booked holiday for 3 weeks, and it would be difficult to get it booked in to garage( please note garage,) but as soon as he returned, it would be sorted, gave him the benefit of doubt after all he had give me his solem promise it would be done, yes what a croc of shxx, so following week I bought dashcam, it wasn't even on a day and caught error message, so phoned up and spoke to the biggest piece of ***oops*** who was looking after the sales while owner on holiday, he said he would arrange immediate pick up of car, and get it sorted, each day I phoned and was told I would get a call back, yea you guessed nothing, so phoned 3 rd day he said he could not find a firm to pick up car , he wasn't able to spend money while owner was away, solution he told me to get car to corner of my road and get the AA to transport it up to him,

IN COURSE OF CONVERSATION THE SLIMEY LITTLE SHIX DROPPED OUT HE WAS THE DEALERS MECHANIC, AND THE GARAGE WAS THERE AND NOT AS I WAS TOLD SOMEWHERE ELSE IN STOKE ON TRENT,BUT STILL DROPPED OUT THERE WAS A PROBLEM AS HE COULD NOT SPEND ANY MONEY ON CAR , AS OWNER WAS IN CUBA

SO THATS WHY I IMEADIATLY GOT IN TOUCH WITH MOTONOVA FINANCE SENT EMAILS WHICH SURPRISE SURPRISE THEY NEVER RECIEVED,PHONED EVERY DAY , YOU GUESSED WE WILL PHONE BACK, MY ARSE

THERE'S A PICTURE FORMING HERE, DON'T REALLY KNOW WHO'S LYING AND WHO'S THE CROOXX

EVERY SUBSTANCE KNOW TO MAN HAS BEEN TRYED TO GET THE RESIDUE OFF THE SCREEN BY MYSELF, A COUPLE OF HIGHLY ESTABLISHED COMPANIE'S DID I MENTION SC CARSALES DON'T TRUST MAIN DEALERS OR THE AA, AND AS A LAST RESORT WAS ADVISED TO USE EDGE OF STANLY BLADE OR USE CIF, CAUSE AS FAR AS PRO'S CONCERNED IT WAS A REPLACEMENT JOB, BY THE WAY AS OFF TODAY ANOTHER PROBLEM FOUND, SO FULL AA CHECK ORDERD TO SEE THE FULL EXTENT TO THE ISSUS'S ON THIS CAR I AM IN PROCESS OF CONTACTING LAST OWNER FOR INFORMATION, AND ALSO CONTACTING DVLA TO RECHECK MILAGE, SOMETHING MIGHT COME TO LIGHT, EVEN IF IT ONLY BRINGE SC CARSALES TO THEIR ATTENTION, ALSO WILL USE MEDIA TO HIGHLIGHT THESE 2 COMPANIES

 

  • 2 weeks later...
Posted

hi Moderator thanks for great link to check this piece of French xxxx out , new problem in detail, after coming off m6 stoke I thought it was the waggon behind," binding brakes", there was an almighty squealing, as I came to island at hanford car was reluctant to pull off, eventually got it across junction pulled into lay bye, did a visual all round felt by hand all wheels and tyres etc, stone cold, so pulled off aprox  2 miles at jun  a50 it was sounding like 1 of the bearing had disintergrated, nope 1 mile to daughters, phoned wr davies for advice , only way was to inspect internally ,booked car in , but then like an idiot I cancelled as car was ok 1 week on car is now in Citroen dealers to find cause, I think my little French piece of xxxx is going to see a lot of their garage,

 

PREVIOUS OWNERS HAVE BEEN MOST HELPFULL IN IDENIFYING ANY PROBLEMS THAT CAR WAS SOLD WITH, LAST ONE IS A COMPANY WITH A BLACK HORSE,I AM( BANKING) THAT THEY ARE NOT RESPONSIBLE FOR SELLING CAR WITH SAID FAULTS,BUYERS BEWARE ,

iwill update as it happens perhaps this will help someone, make them aware and carefull what looks like the bargain of the century might turn into a nightmare, especially if you buy from s,c motsales fenton stoke on trent, and use a firm like motanova finance to purchase a car

ANYBODY WANT TO BUY A GOOD CAR,   WOULD I LIE TO YOU  LOL

Posted

since yesterday going through history of mot's,  thanks again Moderator, 2 identical items in advisors have appeared relating to rear tyres , different test sites, different ends of the country 2013. 2014 , this is down to me for not picked up these items, 2014 should have been rectified by the scum who sold me the car, but I missed these , so only myself to blame, but is proving consistant with believe that all or most of these faults were known to the garage,

In relation to seeking help for being done. chances are minimal of getting any monies, also 1 more chance to mention motanova finance 13 emails sent regarding these problems, what a firm,

SORRY IF THIS ALL MAKES BORING READING IF YOUR LOOKING THROUGH THIS. BUT IF IT HELPS AVOID SAME MISTAKES FOR ANOTHER READER.  JOB DONE.

SO ITS D DAY FRIDAY, WR DAVIES HAS GOT CAR TO CHECK REAR END BRAKES ETC, THANK GOD FOR AN HONEST REPUTIBLE GARAGE'S ALL GOES WELL, BILL WILL BE £113 , CHECK AND CLEAN OUT ALL BRAKE COMPONENTS, CHANGE BRAKE FLUID, I ALWAYS HAVE THIS DONE WITH ALL MY CARS ,  FOR PEACE OF MIND, AS YOUR AWARE I HAVE LOST ALL CONFIDENCE IN THIS PIECE OF CRAP, SO WILL BE EXPECTING ANOTHER LITTLE BOMBSHELL IN THIS LITTLE SAGA 

please note I am not a pissed of buyer venting anger at buying wrong car, this is a true and accurate description . with the aim of helping other buyers 

  • 1 month later...
Posted

hi again, been awhile, continuing my tale of woe,  last time I wrote the lemon went into wr davies, rear shoes were down to the metal. Replaced and also the system fluid, front pads are on 5mm,  anyway motonova  finance have bent over backwards to help, like hell still waiting for an outcome,

guess what, yep more woe is me

the lemon started developing sounds, start up the lemon sounded like a bag of nails, so back down to wr davies done a physical check but couldn't say for defitant , conclusion poss bottom pulley alternator belt , " bring it in " we take it apart,  couldn't even get a ball park figure for job, as luck would have it saved by the bell lol ran out of money,so cancelled app.

as I am new to Stafford , spotted taxi firm westside taxi's been using these Picasso's on their fleet for years, go figure if these don't know the in and outs of a Picasso, , anyway they had a gander and weren't too sure either, but as luck would rear its head again the lemon came true, jesus the racket it was making during that week so took it straight back to CAR AND RALLY SERVICES BROWNING ST STAFFORD, and they were brillian had it on the ramps and were positive its the bloody water pump, so its water pump, cam belt all the bits that require replacement, quoted £365 all in what a great price, BBBBut no money to pay so the lemon is sitting in the road again till I get the money , so got on the blower to motanova finance , zilch what a great bunch they ain't as for sc carsales what a result for him flogging me a big lemon

Posted

all these accounts are true accurate  statements so if nothing else people could avoid my mistake, check and double check ifs its too good to be true, it is onless its your mom or dad selling you the car, whats next, well trading standards  cab, where this crook hides behind the law so he can rip more suckers off, but at least I can get to vent some anger , I update as it progresses caio

Posted

I have finally  give up, all the frustrations of trying to deal with this lemon, have taken legal advice and started procedure , to get this croxx  to account for his shoddy practices,

papers sent asking for full refund and costs, under sale of goods act 1979,

I will keep you informed . perhaps it will help someone

Posted

Good luck with this. Did you check if the mileage ties up with the previous MOT tests, things like rear brake shoes would normally last for around 70k miles, not the 36k miles you mentioned previously.

Posted (edited)

good morning, bringing up to date    Latest, but first did I mention just in case , I cancelled a new Motability car week before I was conned by a croxxx, buying this car.

I have had no reply from dealer and won't.  Finance company are ignoring  the truth and failing to act in any way ,

that aside  I need a car so like an old fool TOOK IT TO BE REPAIRED,  blooming handbrake broke. sized solid  eventually got it off and drove 2 mile down the road to MR TYRE at Stafford. had 2 new tyres fitted to replace the 2  advisories on last 2 mot's. show's how good our mots are . God I nearly dropped down dead the condition of front disc's and pads . how a main dealer allowed me to take a car back on the road after confirming they had done the back brakes/ and given my Picasso a health check, won't use a main dealer again, 

MORALE  of the story ask to see all work done and parts replaced before putting your licence and live at risk driving on the road.

replaced front disc's and pads .

FORGOT to mention its difficult for me to write coherently  when a persons upset so hope you will understand,

ALSO big point here don't kid your self you can release handbrake callipers with fluid or any other form of brute force, its futile do the sensible thing tighten your stomach and pay for new parts its the sensible thing,

mine were £240 fitted, and of course I took photographs and kept all the parts, so I can show the judge who I am sure will decide in preference to honesty and not 2 firms who abuse the law, yes I am dreaming. lol

what's next well still outstanding is

cruse control.

water pump

cam belts etc

IT will be one hell of a motor if completed

WHATS SO SAD IS IF THESE CROXXX ARE NOT  PUNISHED, AND I AM NOT PREPARED TO BREAK THE LAW AND TAKE A BAXXXXXX BAT AND

WHICH IS WHAT THIS BIG PIECE OF XXXX DESERVES. I WILL HAVE NO ALTERNITIVE BUT TO DESTROY THIS CAR AS WHETHER ITS IN ONE PIECE OR NOT I WILL STILL HAVE TO PAY THE REMAINING BALANCE.AND THATS A FACT JACK LOL

so to the epilogue , even when you have checked and double checked the history and to all intent the condition and its your dream car, look the lying xxxxxxx in the eye who's selling it to you

and check it again , learn from my mistake, my nightmare I guarantee the laws on the side of croxxx

tryes 2 Uniroyal rainexpert £113.97

front dis'c pads £129.00 both are fitted price;s

2 handbrake callipers £240.00 fitted

Edited by nd irish
  • 5 weeks later...
  • 2 weeks later...
Posted

hi again, as of  today this car is off road safe and sound in storage, its also on ebay,  look for citroen xsara Picasso exclusive 2007, listing the car to be sold so I can try and clear finance, as a guide   , C A B ARE A WASTE OF TIME, BBC WATCHDOGS LOAD OF BOXXXXXX, ALL THE TIME YOU ARE TRYING TO GET JUSTICE YOU STILL HAVN'T GOT A CAR TO USE, HOPEFULLY IT WILL SELL. I HAVE LOSSED  IN EXCESS OF 1600 POUNDS, SO FAR,  REGARDS

Posted

HI AGAIN,NOW'T AS STRANGE AS PICASSO'S, BET YOU THOUGHT IT WAS WOMEN. GOD BLESS THEM, LOL

I REALLY APPREACIATE BEING ABLE TO BEATING MY LIPS ,AND GETTING STUFF OF MY CHEST, ON THIS FORUM, I SUPPOSE THE RIGHT WAY TO POST IS BE VERY EXCACT WITH AN INDIVIDUALS CAR PROBLEM, AND TO SOME EXTENT YOU CAN,

SO HERE'S 1 FOR THE BOOK, HAD TO DRIVE ME CAR YESTERDAY, AS NO MORE MONEY TO TRANSPORT IT. LOTS OF PROBLEMS ON THIS CAR. ITS TOTALLY ROAD LEGAL. USED MOLD GRIPS TO SLACKEN OFF REAR CALLIPERS SO NO HAND BRAKE, FINE, JUST HAD TO BE CAREFULL,

ANYWAY DRIVEN ALONG TRYING TO SEE WHICH ELECTRICAL SWITCHES ETC WORKED, I WAS ON A HILL GOING OUT OF LEEK, AND BLOODY CRUISE CONTROL KICKED IN , OK SO I AM MAD , NO GOT ON FLAT DOING 16MPH YES 16MPH AND CRUISE CONTROL WAS IN CHARGE OF CAR. OR WAS IT CONFUSED AND REALLY OPERATING SPEED LIMITER, GOT CAR ON FLAT ROAD AND THE  FRENCH PICE OF XXXX SCARED THE HELL OUT OF US, 50MPH AND DABBING BRAKES AND FLIPING ACELARATOR PEDAL TO NUTURLISE SYSTEM,

YES THIS REALLY HAPPENED, PASSENGER TOOK PICTURE  SHOWS BLOODY THING ON DASH AT 50MPH, DROVE INTO STORAGE YARD WE COULDN'T STOP SHAKING, AS A SIMILAR PROBLEM EVER OCCURED FOR ANOTHER OWNER? WE WERE THEN ABLE TO COOK BREAKFAST USING REAR PASSENGER SIDE BRAKE, LOL , AM I MAD, DID I DO SOMETHING WRONG, AFTER NEARLY 40YRS DRIVING CARS AND CLASS1 ARTIC'S, I QUOTE FIRST MY FIRST INSERTION ON HERE, IT DON'T MAKE ANY DIFFERENCE, 12 OUTRIDERS AND MY OWN BLOOD SUPPLY, I WON'T SET FOOT IN THIS CAR AGAIN, SO  HOPE THIS HELPS SOMEONE

Posted

Probably when trying the switches, you may have switched on the cruise control and it was last set at 50 mph, so the car then went to 50 mph.

Posted

hi thanks for reply , for 5mth and 3weeks exactly to the day, never ever worked, not even speed limiter, also in this area intermittent behaviour on stalks, a local garage that done diagnostic's did comment the main ecu,  contols  every command????? , and could be the cause,

funny enough on the night AA transported car back home, while plugging in his diagnostic machine, he went to have a look under bonnet, he found a few nuts lying behind engine cover, there was 3 in total, had someone done some work or done something???/ I had completely forgot about this,

I really appreciate some feedback, even fox moulder and scully ,lol  couldn't tell me what the history of this car, or what as been done prior to sale.

thanks again

Posted

I really can't or don't know if all my ramblings have helped 1 other car  buyer ,to  avoid what  has happened buying this car, that was my only goal to make people aware, cause I am conscious we just can't criticize  a firm, or firms, if its venting anger, or being malicious, ,

but if a person has video, photographs, receipts, and a clear conscience then we all have the right to print the truth, I will stop this for now, as I am taking it to court,

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