Major Issues With Jan'12 Citroen C4 E-Hdi Airdream Exclusive 5 Doo

[Bridman]

Since new ie over the past 3 years, I have had 2 major problems with the C4 e-HDi Airdream Exclusive.

 

1. On at least 8 occassions the EGS box has failed to change gear from neutral to drive leaving the car stranded. It does eventually reseit itself but this can take upto 30 min.

 

2. the 17" Pheonix Alloys have suffered with corrosion & pitting (see attached pictures). Over the 3 years it has had 5 sets of alloys under warrenty all for the same reason. The corrosion is located on the morror finish section of the wheel located next to the citroen centre badge.

 

Now the car is out of warrenty Customer Service at Citroen say no other customers have reported such faults and the alloy wheel problem is not a manufacturing defect but a result of external influences and refuse to replace them.

 

Has anyone on the Forum had these problems?

 

 

 

[paul.h]

Welcome to the forum.

 

The new model C4 (2011 on) is known for paint bubbling on the bonnet, particularly at the front next to the V section cut out and Citroen replace the bonnet saying there is a manufacturing defect with the metal protection system. Our 2011 bonnet was replaced this year even though it was out of warranty - so they do still replace parts outside of warranties. Same goes for suspension coil springs which often break. It is likely there is a manufacturing defect on the alloys which has not been resolved and having gone through 5 sets it shows they have not been able to sort the problem so I would suspect you still have a claim.

 

An internet search appears to show alloy wheel corrosion on the ds4 and ds3 is common, so it looks as if your car is not unique and Citroen replace the wheels so they will know about the problems due to the high costs they are suffering.