Creaking In The Steering At Slow Speed

[frankbooy]

I have a lot of noise when moving the steering wheel at slow speed.  I have had this before with just 25,000 miles on the clock when the suspension strut mountings had to be changed.  This was done at Citroen's expense.  At 50,000 miles they need changing again and the local dealer has declined to pay.

 

Does anyone have experience of doing this? The local Citroen dealer wants close to £ 400 to carry out this work.

It is very disappointing that Citroen has come up with no improved spare part to fix this problem. Can any sort of group/owner action be taken to encourage Citroen to fix this?

[paul.h]

Maybe the mountings are a poor design or maybe the strut top gaiter is missing. They are about £26 each side if you do a search using part numbers, the left side is Citroen part no. 5038J7 and the right side 5038J8 but you should check this using your VIN. Replacement should not be too difficult but DIY could take some time. The book time to do both is under 3 hours so you should be able to get a lower quote at a different garage and it is not a specialised job that requires a Citroen dealer. The coil springs need to be compressed so you would need a pair of spring compressors but before doing this slacken the shock absorber top nut whilst it is still on the car. To get to the mounting top nuts the windscreen scuttle may need to be removed first.