Radio Doesn't Function Properly

[karlloss69]

Hi..hoping someone might be able to help. I picked up a 07 C8 Executive yesterday and it came with a radio fault.

Basically the radio head unit function buttons don't work other than the power/ volume. The only radio station that works is BBC2.. the control stick works fine and you can change the channel but it will only play for a few seconds before going to static.you can pop a cd in and it will play but you can't eject it?.. also the clock just flashes and you can't set or adjust.. so was wondering if the head unit has had it or is there a factory reset I can do? Thanks

Edited February 6, 2016 by karlloss69

[paul.h]

Welcome to the forum.

 

Is the radio the original one that came with the car when it was built ? Possibly it has been changed and the replacement has not been coded to the car which needs a Citroen diagnostic using a Lexia tool.

[karlloss69]

Hi thanks for the reply.. As far as I know it's the original? It's a blaupunkt. I believe the previous owner disconnected the battery and when he reconnected, that's when the issues arrised. I'm thinking it needs to be re-coded might just take it to a criterion service center?

[paul.h]

The radios on our Citroens have all been coded to the cars but the code is not lost when the battery is disconnected. You could try a battery disconnection/reconnection in case it was not done correctly but if you do need a code to enter in the radio your Citroen dealer should provide it if it is still the original radio - there may or may not be a charge for this, depending on the dealer. You could also try a bsi reset and there is a pinned procedure for this on the C5 Technical section.

 

This is from the C3 Common Problems topic:

20. Odd electrical problems caused by wrong battery disconnection procedure.

If you need to disconnect the battery and not do a BSI reset procedure, I have found the following has not given me any problems on a 2004 and 2007 C5 and a 2003 C3:

- remove the ignition key from the car

- open the bonnet

- wait a few minutes for the BSI to shut down

- disconnect the battery negative terminal

 

When reconnecting

- ignition key out of the car

- reconnect the battery

- wait a few minutes

- insert the key in the ignition and wait a minute

- turn the key to the first position and wait a minute

- turn the key so the dash lights come on and wait a minute

- start the engine

- take the windows down and up to reset the anti pinch

- reset the clock (and radio on the C3).

[karlloss69]

Thanks Paul.h ... I'm going to try the battery disconnect first as I think this was the initial problem. I.e incorrect disconnect reconnect procedure.. if that fails will try a bsi reset.. thanks for all the help much appreciated..

[karlloss69]

Just to update. Tried a battery reconnect and a bsi reset. Both did not work so took it to my local dealer hoping it just needed a code re-entering.but no they told me the head unit is U/S and would gladly get one and install it for £400.. sigh.. so I'm trying to find out if I can get it serviced or get one from eBay?