Keys

[Jackieab]

I have a 2002 c3 and I've been locked out. Key fob stopped working. I changed battery. But i can't even open it with the key. Any ideas before i start with locksmiths ect

[paul.h]

Welcome to the forum.

 

Have you tried using the spare key ? Do not change the key battery though if locked out since the key would then need to be re-initialised by putting the key in the ignition switch, turning so the dash lights up and then holding down the lock button until the doors lock - you should check your handbook for this though in case I have it slightly wrong. It is possible the remote is not working due to interference from something such as a mobile phone, a mobile phone mast, something else - we occasionally got this on our 2003 C3 and a 2005 Picasso, using the key in the door lock worked and later the remote would also work.

 

However, this should not affect using the key in the door lock. Is the problem here the key will not turn in the lock - if so squirting something like wd40 in the key hole and trying the key gradually may free it up.