C 5 Estate Posted September 22, 2017 Posted September 22, 2017 I tried to log in yesterday but I could not for the life of me find my password. So I tried the "forgotten my password" route and having typed in my gmail email address was informed an email was on its way. Nothing arrived, not even in spam. Today I received an email from Pegler Yorkshire inviting me to down load their app and as an appetizer I would be entered into a competition to win £3000's worth of press fit kit {plumbing stuff), although at 70 I would probably just try to swap it for a later C5 than my 2006 estate.I must be on the Pegler Yorkshire data base as once I had downloaded the app I was asked to sign in with a request for the relevant password which of course I could not remember so once again I went down the forgotten my password route with the usual "you will receive an email soon message". Needless to say no email has arrived. So its not just this web site. I just wondered if anyone has any suggestions as to what the cause might be. Fortunately I found my existing Citroen Owners Club password so there is a God after all. Tim Quote
paul.h Posted September 22, 2017 Posted September 22, 2017 It could be you have changed your email address recently and things are being sent to an old email address, I have this problem on this site since I tried to change mine but a validating email is sent to the old address which no longer exists - so I am stuck on validating. However, on gmail you should also check if the emails have been sent to your spam folder which is one of the ones down the left side and may be hidden but if you move your cursor down the folder list you should be able to find the spam. The spam folder also empties spam emails after 30 days so it does not fill up too much. In the folder list is also a Bin folder where your deleted emails go for another 30 days unless you delete them again from there. Quote
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