navi Posted June 27, 2010 Posted June 27, 2010 I have a c3 2004 that has only done 1800 miles. So far have had one rear spring break and one front. If you check on vosa.gov.uk it gives chassis say from 26000000 to 28000000 as due for mod to suspension leg. I checked with Citroen and they said mine with chassis no. of 27000000 is not on recall. This mod is to stop the spring from dropping down bringing the car to a dead halt when it breaks and possibly ripping the tyre to bits. My front spring broke whilst sitting on drive over night, the car is automatic and there was one horrible noise when wife tried to reverse off of drive, it was completely stuck. If we had been on road we would have had to have a recovery vehicle with the resulting costs and damage. I am fortunate that I am able to do these repairs myself but my point is go and argue with Citroen about it. They are now fitting my car with the mods and they are paying for it. The parts only cost £18 for each side but it is money well spent if you think about it. They are easy to fit you only have to undo one nut, remove link bar from leg, slide into place do up two bolts and replace link bar. Remember to tighten link bar up with wheel on ground or it may be done up and not be fully inplace. Hope this helps. Quote
paul.h Posted June 28, 2010 Posted June 28, 2010 For most of us, Citroen have also paid for the front springs to be replaced when one has broken. Quote
paul.h Posted June 29, 2010 Posted June 29, 2010 For info. the front spring broke on our 2003 car when it was just over 5½ years old and about 30k miles. When I booked it in with the dealer (Barclays in Warrington), without me asking, they said they would contact Citroen about payment and luckily I did not have to pay. It was also a few days before Christmas and they did the work to make sure I did not have to wait over their shutdown. Both front springs were replaced so they were a matched pair. The spring broke on a cold morning a few yards from setting off - apparently a typical failure. Our car had the spring cups fitted which prevented any tyre/brake hose damage so was still driveable to the dealer which is only 1½ miles. Quote
navi Posted July 1, 2010 Author Posted July 1, 2010 For info. the front spring broke on our 2003 car when it was just over 5½ years old and about 30k miles. When I booked it in with the dealer (Barclays in Warrington), without me asking, they said they would contact Citroen about payment and luckily I did not have to pay. It was also a few days before Christmas and they did the work to make sure I did not have to wait over their shutdown. Both front springs were replaced so they were a matched pair. The spring broke on a cold morning a few yards from setting off - apparently a typical failure. Our car had the spring cups fitted which prevented any tyre/brake hose damage so was still driveable to the dealer which is only 1½ miles.Many thanks for posting. I have now had cups fitted at Citroens and evidently they are paying for them. I am contacting Citroen headoffice regarding refund for spring etc. Against the Citroen numbers logged on VOSA there would appear to be 980,000 chassis after my number that have not been recalled for mod. According to VOSA none have broken whilst on road. Of course this info is supplied by Citroen. regards navi Quote
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