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Posted

Hi. I just registered here because today I bought a 2010 Berlingo HDI van for my business.

 

Just thought I'd routinely buy the service manual (as I always have done since 1980..) . Turns out there isn't one from Haynes, and I have scoured the web and come up blank. I normally always do basic stuff, fluids, oil, brakes etc.

 

I have found doubtful so-called "Free Downloads" from dodgy looking server websites which want to install.exe files and take my credit card details - no thanks.

 

I have also found on Ebay a disc at £9.99 (doubtless a rip-off..) which claims to be manual for the B9, but runs only on 32 bit computers (not 64 bit). So again no good.

 

Is it really true that I'm denied the knowledge to even do basic stuff like oil/fluids/brakes? First car EVER where I haven't had a manual. I could wing-it, but with these modern engines I'm a bit doubtful because of re-setting sensors, and generally getting it right. I don't even know where to find jacking points..

 

 

 

 

 

 

 

 

Posted

Welcome to the forum.

There might be a French manual RTA - review technique automobile by ETAI, have a look on Amazon Uk or FR sites. These are like Haynes but in French. The Citroen service box on 3 dvds is available from such as ebay which covers all the cars - whether this will work on 64 bit I do not know. You can also register on the service.citroen site to see the parts diagrams as a free service but also purchase access to other things on a timed basis - this should give you what is on the dvds. You can register either as a professional under your business or as another professional as a member of the Citroen Owners Club.

 

Jacking points are usually on the sills, marked with a small triangle, and are obviously different to the rest of the sills lower flange. These are usually detailed in the handbook - if you do not have one, they can be read/printed from the service.citroen site without registering under documentation de bord.

Posted

Thanks Paul.

 

The French manuals, much like Haynes don't seem to cover 2008 onwards (new model).

 

I just found the "Service box" (data does say 32 bit..) and I also dug an old laptop out which is 32 bit so should be able to read the disks.

 

Think I'll order a set of those and see how I get on,

 

Rgds

  • 2 weeks later...
Posted

Bump..

 

Well I bought generic Citroen "manual" on-line and it is 3 CD's. Took 3 weeks to arrive and now I need to install it. It's very dealership orientated. As far as I can make out, it's both a system to access live on-line Citroen servers for data and/or create a local back-up for all Citroen data which it downloads. Instruction advises this is 4 hour installation requiring 11 GB space. 

 

So.. Notwithstanding the enormous unnecessary data overhead (I only want some basic service info for my little Berlingo..), I have got to a page which provides an "Installation code" and requires a key. "click here to obtain your key" I then get asked for a log-in which I guess is available only to Citroen dealerships..

 

This is ridiculous. How can they make it so difficult to get info about my vehicle? So what do I do next? This is Citroen Owners club..surely someone has used Berlingo service manuals? 

 

I post a couple of screen shots :

 

http://farm3.staticflickr.com/2863/11477844924_33029e1bb5_z.jpg

 

http://farm3.staticflickr.com/2830/11477969113_9968e81e6a.jpg

Posted

You need to contact the seller and provide them the installation code from your screen (the bit covered over). They will then provide you with an activation code to use which will then allow the installation to go ahead. I can not remember how long it takes to install, but do not do it just before wanting to do something else. The standard installation works fine and in use the dvds are used to provide the pictures to minimise storage space - it looks to have used about 5½ GB. It does not use Citroen's servers, only your PC (standalone installation/single terminal/back up) and does not need to be connected to the internet to use, although it uses Internet explorer.

Posted

Hi Paul.

 

Well I do have the installation code (I covered it myself when I posted this as it is public). - It's 8 digit capital letters, and came filled in when I ran the disc installation.

When I "click here to obtain your key" (first picture), is when it pops up the next screen where it asks for user name and password. - That's the bit I don't have, but I have sent enquiry also back to the supplier and so hopefully they'll come up with it. 

 

Rgds

Posted

I'm beginning to loose the will to live with this.

After several emails and resurrecting a twelve year old PC (because the Citroen workshop manuals will only install on 32 bit system). Then some more messing about with win7 system files, a TWELVE HOUR installation got the Citroen database working.

 

I can search my vehicle with VIS number.. but that's where things become less good.

 

This immense and incredibly slow database works and I can pull up diagrams and docs for lots of procedures for any car. Can I find out a basic procedure (and any "Gotcha's" just for an oil change?) NO! - Every search term in the book "oil", "change", "replace" "engine oil".. Nothing.

 

Maybe I'll just go for it, but since a "procedure" (if it existed) might presumably set-out torques on that oil unusual filter holder, about re-setting ECU to get rid of the spanner.. etc, I'll remain in the dark.

 

So hopefully it really must be as simple as it ought to be (and normally is) on any other car I've owned.

 

Come back Haynes!

Posted

Easiest way to use it is to get your car in (vin or select it from the car pictures/engine/body), then find the part such as mechanical/engine/lubrication and then use the procedures tab. It will come up with a list and hopefully the one you are looking for will be there. After a bit of practise it will get easier. Some simple things are not always detailed. There is usually a list of relevant torque settings if not in the procedure.

 

The service spanner removal is usually in the handbook and is something like - hold down a button on the speedo, switch on the ignition (but do not start the engine), the service miles will then count down to =0 and then release the button. I do not know which 1.6 hdi you have but the oil filter cover could be 25 Nm and the oil drain plug 34 Nm. From mechanical/engine assembly/repair procedures/tightening torques. Torque settings are always listed as daNm, times by 10 to get Nm.

 

Your old PC may be slow due to lack of memory (RAM), it could pay to increase it for a few £10s. I think the recommended spec is 2.0 GHz processor, 512 Mb RAM.

  • 2 months later...
Posted

I got this 3 cd manual it came with no written instructions on what disc to use first so it was working blind and taking ages to download, I was not impressed by the way it clogged and slowed my laptop so in the end I deleted the lot, The discs are somewhere in my cupboard eventually to be thrown out

Posted

The first version of the dvds I had were Citroen labelled and on disc 1 it has

 

Please read the file 'INSTALLATION INSTRUCTION.doc' on this disc, before you start the installation.

 

I printed this and followed them but it does take some time to install and some relevant points are noted in the posts above. If you want to install everything and not use the discs for the diagrams, the instructions say it could take about 4 hours for the technical docs and an extra 4 hours for the diagrams. A partial installation is 1 to 2 hours.

 

PC requirements are noted as:

2.0 GHz processor, 512 Mb RAM, 16x DVD drive, 17 Gb of free space if going to install everything, Windows 2000 or later, IE 5.5 or later, Acrobat Reader 5.0 or later, Adobe SVG Viewer (this is included on the discs).

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