Help Needed With Smartnav & Missing Usb Port

[relentless82]

Hello people i buaght a 2008 Relay today & have only driven it from the garage to home, after reading the info in the pack i got with it i went out to look around the van again & realised the usb port is missing from the glove box can i get a replacement?? also the smartnav loads up & then just stays on the main screen i have pressed all buttons on the screen also held them a few seconds but nothing happens! it was picking up my speed as i drove home so though it was working :-(

apart from these things i love the van its a good upgrade from my old kangoo!!

 

Oh also how do i connect the bluetooth i have a samsung galaxy s4 but it will not find the vans bluetooth 

 

please help me :-)

 

 

[Johndouglas]

Hello & welcome to the forum. Just because a feature is mentioned in the handbook it doesn't necessarily follow that your particular car will have it. Like many manufacturers, Citroen produces a handbook which covers every level in the range. The USB socket is mentioned in my C5-X7's handbook, however my car doesn't have one. Neither does it have the xenon headlights which are also shown in the book.

[relentless82]

Hi & thanks for the reply, my van has the speaker which i was told was for the bluetooth phone i just cant connect also there is a hole with wires behind it where i imagine the usb port should be so maybe its been pulled out? i have searched the internet but cannot find anything about the usb or where to buy a new one :-( 

Today im building some racking in the back i feel like a kid at christmas with my new van just wish i new how to use its features haha.

[paul.h]

Looking in a handbook for the 9/2008 to 2/2010 Relay, pairing a phone to the vehicle bluetooth is covered under In car technology / hands free system / mobile telephone page 92. If you do not have a handbook, these can be seen/printed/saved from the service.citroen website - select your language and then handbooks and then your car http://service.citroen.com/ddb/ . You can also register as another professional and a member of the Citroen Owners Club to see the parts diagrams as a free service and use your VIN (VIS) to select your vehicle. If you look under Characteristics it will give you details of what is installed on your car.

 

The handbook does not seem to mention the smartnav so probably a separate handbook is provided for it and if you do not have one then may be a Citroen dealer can provide one. An internet search suggests it may be a Traffic master smart nav and if so there may be fees to pay if you wish to use it. On our first C5 it had a Traffic master system giving traffic alerts but it needed annual fees to be paid for it to work so I did not bother with it. This link has some FAQ's that may help http://www.smartnav.com/explore/faqs.aspx

 

The USB port may be part of the wiring harness and a Citroen dealer may be able to provide one or you could try a scrap yard or somewhere like Maplins.

[seefive]

 The USB socket is mentioned in my C5-X7's handbook, however my car doesn't have one. Neither does it have the xenon headlights which are also shown in the book.

 

Have you checked inside the centre cubby?  You have to feel for the socket, as it's in the side of the box, not visible. (if indeed you have one) - handbook probably says it's in the glovebox

Can't help you with the Xenons though ..

[Johndouglas]

Have you checked inside the centre cubby?

Oh yes! There's the 16 pin connector behind the rubber cover but that's all - other than that ever-so-useful cup holder. In the glove box there's the pin connectors for the MP3.