So am I - and I'm less than impressed with them. I asked them to get me a new plip. Not having heard from them after two weeks, I went back to them. My order had disappeared. If it's parts you're after, try the Citroen parts dealer at Longmead (opposite the tip) I wanted a temperature sender for our Xsara and they get it in overnight. Unfortunately, as far as I know, they don't do repairs.